Refund Policy
30-Day Refund Guarantee
Everlast Commercial Roofing LLC stands behind our work with a 30-day satisfaction guarantee. If you are not completely satisfied with our services, you may request a refund within 30 days of service completion.
Refund Eligibility
To be eligible for a refund, the following conditions must be met:
- Refund request must be made within 30 days of service completion
- The issue must be related to workmanship, not normal wear and tear
- You must provide reasonable access for our team to inspect the work
- Materials that have been installed cannot be returned
Refund Process
To request a refund:
- Contact us at contact@everlastroofing.com or +13424367555
- Provide your service details and reason for the refund request
- Allow our team to inspect the work if necessary
- We will process approved refunds within 10 business days
Partial Refunds
In some cases, we may offer partial refunds or service credits instead of full refunds. This will be determined on a case-by-case basis depending on the nature of the issue and the work performed.
Non-Refundable Items
The following are not eligible for refunds:
- Emergency repair services
- Inspection fees
- Permit costs
- Materials that have been custom ordered
- Services affected by weather or acts of nature
Alternative Resolution
Before requesting a refund, we encourage you to contact us to discuss any concerns. In many cases, we can resolve issues through additional service or repairs at no extra cost.
Contact Information
For refund requests or questions about this policy, contact us at contact@everlastroofing.com or +13424367555.
Last updated: 6/4/2025